Privacy policy
At Swondmand, we take your privacy seriously and are committed to complying with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with us.
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1. Data controller
Swondmand AB, located at Sjöängen 13, SE-543 94 Tibro, Sweden, is responsible for the processing of your personal data.
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2. What personal data we collect
When you contact us through our website, we may collect the following personal data:
- # Your name
- # Your email address
- # The content of your message
2.1. AI Chat Logs
When you interact with our AI chat system, we temporarily store the chat logs. These logs are collected and retained solely for the purpose of troubleshooting and improving our service. The chat logs are automatically deleted at regular intervals to ensure your privacy.
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3. Why we collect your data
We process your personal data for the following purposes:
- # To respond to your inquiries or requests
- # To communicate effectively with you
- # To improve our services based on your feedback
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4. How we protect your data
Your data is stored securely and accessed only by authorized personnel. We implement appropriate technical and organizational measures to ensure the confidentiality and integrity of your personal information.
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5. Sharing your data
We do not share, sell, or rent your personal data to any third parties. Your information is used solely for the purposes outlined in this policy.
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6. Your rights under GDPR
You have the following rights regarding your personal data:
- # Access: Request a copy of the data we hold about you.
- # Correction: Update inaccurate or incomplete information.
- # Erasure: Request deletion of your data where applicable.
- # Restriction: Limit how we process your data.
- # Objection: Object to certain types of processing.
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7. Data retention
We will retain your data only as long as necessary to respond to your inquiry or comply with legal requirements. Once the data is no longer needed, it will be securely deleted.
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8. Updates to this privacy policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
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9. Contact us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:
Swondmand AB
Sjöängen 13
SE-543 94 Tibro
SwedenE-mail: info@swondmand.com
This Privacy Policy is designed to comply with GDPR and protect your name, email, and any message content you share with us.